With the turmoil, illness, and heartache resulting from coronavirus, we know you have concerns and questions, alarm, and anxiety while trying to make the best care decisions for yourself and your loved ones.
First, we want you to know that our office is open and that we have a well-functioning remote and in-office setup for our staff.
Those who care for patients and/or work in the medical field are considered essential employees. So are here for you at any time. We are available to help you and to answer any questions you have. Our professional, expert Care coordinators can assist you with everything from changing your current home health care setup to educating you about all aspects of Home Health. Our network of Nurses remains ample currently. That said, we strongly encourage families to put in place several back-up options now in the event that your Nurse not being able to be contacted.
Through ongoing communications and social media postings, we are trying to help all Home Health patients nationwide stay informed and educated about how to manage home care in this challenging environment. Please read our blogs on this subject and we encourage you to share them with friends and family. The information is universal, and we want to help as many families as we can.
The U.S. policy for coronavirus testing applies in very specific circumstances and can only be administered by authorized professionals. Only people who meet certain medical criteria are permitted to be tested. The home care industry is not authorized to make these determinations or to do testing.
I hope this helps you as you plan for what is certain to be uncertain times ahead.
And from all of us at R&A Home Health Care Services, we wish you and your loved ones well and ask that you stay informed of the latest recommendations and restrictions from federal and local authorities.